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Unable to login
#1
Hi Ben,

I experience the following error while logging in.

The "admin/forms/index.tpl" template could not be located at the following locations: /var/www/vhosts/ssamonthlyshoot.com/subdomains/registrations/httpdocs/themes/classicgrey/admin/forms/index.tpl and /var/www/vhosts/ssamonthlyshoot.com/subdomains/registrations/httpdocs/themes/default/admin/forms/index.tpl.

Any idea why? Just to add on, it is only for the admin account.
Reply
#2
Hey Frosty,

Did you ever get this problem sorted out? It's possible it's a weird Smartyism; try deleting the contents of your theme's /cache folder (e.g. /themes/default/cache). If a cached file is no longer writable it can cause similar problems.

You should probably also confirm the file DOES exist. I remember you had some issues with the upgrade process deleting files on your server.

- Ben
Reply
#3
(Mar 17th, 2009, 10:50 AM)Ben Wrote: Hey Frosty,

Did you ever get this problem sorted out? It's possible it's a weird Smartyism; try deleting the contents of your theme's /cache folder (e.g. /themes/default/cache). If a cached file is no longer writable it can cause similar problems.

You should probably also confirm the file DOES exist. I remember you had some issues with the upgrade process deleting files on your server.

- Ben

Hi Ben,

I have tried uploading the entire theme directory and still having the same problems. Need urgent help, thanks!
Reply
#4
Just to add on that I can't locate the requested files, even after downloading all the files from this website.
Reply
#5
Hey Frosty,

When looking for the files from the download file, make sure you ignore the initial folder from your server - that won't be in the zipfile, of course. The files are found here:

/themes/classicgrey/admin/forms/index.tpl
/themes/default/admin/forms/index.tpl

They're definitely in the zipfile! Make sure that when you re-upload the files to your server you're uploading them at the right location. That sounds like that may be the cause of the problem.

- Ben
Reply
#6
(Mar 21st, 2009, 10:52 AM)Ben Wrote: Hey Frosty,

When looking for the files from the download file, make sure you ignore the initial folder from your server - that won't be in the zipfile, of course. The files are found here:

/themes/classicgrey/admin/forms/index.tpl
/themes/default/admin/forms/index.tpl

They're definitely in the zipfile! Make sure that when you re-upload the files to your server you're uploading them at the right location. That sounds like that may be the cause of the problem.

- Ben

A little confused here. After downloading your zip file and viewing the theme directory, there isn't the admin folder located in all the theme folders.
Reply
#7
Blah! My mistake, sorry. The /admin folder is only located in the default templates you're right. The themes work by overriding whatever pages are needed IN the default template, so in the case of the classicgrey theme, it just uses the default pages for all the admin pages - only shown with a different header, footer + nav.

- Ben
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