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Emails not pulling data

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Emails not pulling data
jschnyderite Offline
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#1
Mar 11th, 2013, 1:01 PM
I'm using the newest install of FT.

I have a form that is capturing data correctly when I look at the records, but when sending emails, the fields are just filled with zeros. I used email templates within formtools.

Any ideas?
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Joe Offline
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#2
Mar 12th, 2013, 1:48 PM
We haven't heard of any users running into this issue before. Usually the emails send or don't send but never send with zeros only. Try running a system check to ensure everything is installed properly.
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jschnyderite Offline
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#3
Apr 18th, 2013, 10:07 AM
System check was fine, but I reinstalled.

Still has the same issue. Maybe it is something in the confirmation I'm setting up? or a server setting? I noticed when installing it says I have Shoshin extension active...could that cause this?

(Mar 12th, 2013, 1:48 PM)Joe Wrote: We haven't heard of any users running into this issue before. Usually the emails send or don't send but never send with zeros only. Try running a system check to ensure everything is installed properly.
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