Blank Screen when I try to Install

HMcCue · Jul 18th, 2013, 7:39 AM

Hi,
Need a little help....
I 'm getting a Blank white screen before I even get to the install

I downloaded the file, unzipped, uploaded via ftp to my hosting account. When I try go to http://www.domain.com/formtools I just get a blank page, no error message. Same if I go http://www.domain.com/formtools/install

I've tried changing the permissions on the /themes/default/cache to 777.
No luck.

(My Hosting account is running PHP version: 5.2.17
MySQL version: 5.5.32)

Thanks!!!
Helen

***Joe*** · Jul 23rd, 2013, 8:36 PM

Hi Helen,

You might want to try to upload all files again. Typically when a blank screen appears the most common causes are either missing files or permission issues (usually the themes/default/cache-folder not being full read-writable).

More on these two threads: http://forums.formtools.org/showthread.php?tid=177 and http://forums.formtools.org/showthread.php?tid=363

Hope this helps.

Cheers,

Joe

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