Jun 19th, 2010, 12:37 PM
Hi Hannes,
Wow, that's a serious problem!
A couple of questions:
1. Did it just start doing this, or has it done this since the script has been installed?
2. Does it occur for all client accounts?
At this junction, I'm really not sure what could be the cause. But you might want to try deleting the content of the /themes/default/cache/ folder (or whatever theme that client is using - e.g. /themes/classicgrey/cache). It's possible that the server choked at some point, then Smarty (the engine that renders the Form Tools pages) cached the error page. Unlikely, but worth a shot - this in an unusual problem.
- Ben
Wow, that's a serious problem!
A couple of questions:
1. Did it just start doing this, or has it done this since the script has been installed?
2. Does it occur for all client accounts?
At this junction, I'm really not sure what could be the cause. But you might want to try deleting the content of the /themes/default/cache/ folder (or whatever theme that client is using - e.g. /themes/classicgrey/cache). It's possible that the server choked at some point, then Smarty (the engine that renders the Form Tools pages) cached the error page. Unlikely, but worth a shot - this in an unusual problem.
- Ben