Feb 13th, 2012, 7:37 PM
(Feb 11th, 2012, 2:00 AM)Ben Wrote: Hi zportell,
Ack! Sorry you're having trouble.
Two things to quickly verify:
1. Do you have the "on submission" checkbox selected for the "Event Trigger" setting on the first tab of the Edit Email Template page?
2. Are you sure the email field in your form is correctly identified as the "main" recipient for your email template?
Had to ask - both are easy to miss.
Let me know if not.
- Ben
Thanks for the advice Ben,
However, I do have the event trigger set as "on form submission" and the email is labeled as "main". I don't know what else I could be missing as I had this working in a previous version of Form Tools. (Granted, it was a different site.) But I wouldn't think it would be much different... Fill out the information and update/submit the form.
Do you have any other suggestions? Help is definitely needed and also appreciated with this topic.