Email

[Tiger]

I am currently using the beta 2.0 with 2 different servers and suddenly stopped getting submission e-mails on both accounts. Now it wont even send a test, even though it says mail sent.. Any ideas?

[Ben]

Heya,

A few things spring to mind, but I'm not sure what's more likely:

1. Are you sending the same email address? If so, try switching it up and using a different one just for testing purposes. This would at least eliminate an overzealous spam filter as the cause.

2. Are you using the Swift Mailer plugin, or the out-the-box email solution (i.e. you did no extra configuration)? It's possible that the server just changed and no longer permits sending emails through either the SMTP account you specified or the default mail() function.

3. Did you change the email templates at all? If you haven't already tried it, try sending the test email with only text and/or html - but not both. Some systems don't like sending multipart emails.

Let me know how it goes...!

- Ben

[Tiger]

Thanks for replying Ben..
Here is the deal.. I have switched e-mail numerous times. All formtools settings are "out of the box".. I have no plugins, nor have I altered any css configurations. This was working like a charm until Sunday morning. I believe it has to be server side SMTP. After I posted a question yesterday it worked, then stopped again this morning. With my server, the database(s) are with a another sub-contracted company I believe. So it's like pulling hair to figure out where the problem lies.. Here is a quote from my server's reply..
"When you are attempting to send messages through your hosting account, please be sure that you have relay-hosting.secureserver.net applied in the outgoing/SMTP settings in your coding. "

Any clue?

Thanks, Tiger

[msaz87]

Thanks for replying Ben..
Here is the deal.. I have switched e-mail numerous times. All formtools settings are "out of the box".. I have no plugins, nor have I altered any css configurations. This was working like a charm until Sunday morning. I believe it has to be server side SMTP. After I posted a question yesterday it worked, then stopped again this morning. With my server, the database(s) are with a another sub-contracted company I believe. So it's like pulling hair to figure out where the problem lies.. Here is a quote from my server's reply..
"When you are attempting to send messages through your hosting account, please be sure that you have relay-hosting.secureserver.net applied in the outgoing/SMTP settings in your coding. "

Any clue?

Thanks, Tiger

What if you tried switching to the Swift Mailer module and then plugging in your server's SMTP settings through there? I don't know what host you have, but I'm sure if you set up the email you want it to be sent from it'll give you all that info you need to plug it into the Swift module. Maybe your host is just finicky about the out of box settings...