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One of my clients has had form tools installed long before I came around. Recently I added some fields to the form and they are copying through to the email fine. However, they are not capturing into the export. Does anyone know why?
Ryan
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Hey Ryan,
Do you know if this is Form Tools 1 or 2?
Thanks!
- Ben
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Ben,
Version 1.5.0 - Beta #3
Thanks,
Ryan
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I'm having the same issue. This is a fresh install of version 2. The form was set up and everything was running fine. Then, the client decided he wanted a country drop-down. I added it in in the page and set it up in the database using the 'Country' group that was there. Everything seems set up correctly. When I test it, the 'Country' information makes it to the email but does not show up in the control panel 'HTML/Printer-friendly' display, the Excel printout or the 'edit' section of the results.
Any thoughts?
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Mar 2nd, 2010, 7:33 AM
(This post was last modified: Mar 2nd, 2010, 7:46 AM by waizen.)
I found the solution (at least in my case):
1. Click 'edit' on the form you are having an issue with.
2. Select the 'Views' tab at top.
3. Select 'edit' (next to the 'delete' link at right). If you had done this step sometime before, you may already be at step 4.
4. Select the 'Fields' tab below it
5. You will see a page with all sorts of check boxes. Down at the bottom is a multi-line text area where I found an unselected listing of my 'Country' field.
6. I selected it, clicked 'Add Field(s)' and then clicked on 'Update View'
7. Tested and jumped for joy.