May 30th, 2011, 11:21 AM
One of my installations is not email Forgotten Passwords. Can seem to find any threads. Any Suggestions as I am currently digging into the forgot_password.php
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Forget Password not working?
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May 31st, 2011, 7:07 AM
Hi Bwaye,
Yeah, this can happen if the Swift Mailer wasn't configured properly, or if the default PHP mail() script on your server isn't working. Worst-case scenario, check this tutorial out. It explains how to reset it: http://docs.formtools.org/tutorials/rese..._password/ - Ben 
Jun 27th, 2011, 7:25 AM
(May 31st, 2011, 7:07 AM)Ben Wrote: Hi Bwaye, I assume the mailer works because I have never had an issue with the emails from the forms. My issue is when a client tries to retrieve their password. The email never arrive with the password. This is true for the admin account also. If it is the Swift Mailer what is the next step. thanks in advance.
Jul 8th, 2011, 3:30 PM
Hi Bwaye,
Sorry for the wait - I'm just playing catch-up in the forums right now! Could you try temporarily disabling the Swift Mailer and then do the password reset again? (maybe create a temporary dud Client account for testing). Very good to know the regular submission emails are being sent & that it's isolated to the forgot password functionality. A number of people have complained about these emails not getting sent, so there's clearly something wonky going on. - Ben
Jul 23rd, 2011, 5:16 AM
(Jul 8th, 2011, 3:30 PM)Ben Wrote: Hi Bwaye, Like you I seemed to be slammed. I will try and dig deeper into this issue.
Aug 31st, 2011, 5:41 AM
VERSION 2.1 seems to have solved this nagging problem - GREAT WORK
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