After Successful Install: "No forms to review"

bojacks · Oct 1st, 2014, 2:16 PM

I have just installed FT and it seemed the install went perfectly without a hitch. However when I access the FT admin page (.../formtools) to setup a form all I get is:

"Forms
You currently have no forms available for review."

There are no links of any kind on the page to click on and nothing about setting up a new form, just the above statement.

Now what? What did I miss?
Thanks for your help.

**alexh** · Oct 1st, 2014, 3:18 PM

Are you logging in as an admin or user/client? If you are logging in as admin, you should see the option on the left side of the screen.

bojacks · Oct 1st, 2014, 5:58 PM

(Oct 1st, 2014, 3:18 PM)alexh Wrote: Are you logging in as an admin or user/client? If you are logging in as admin, you should see the option on the left side of the screen.

I have not logged in as anything yet.

After the install I deleted the install folder as instructed. Then when I go to http://mywebsite.com/formtools I get the "You don't currently have any forms to review" message. The page has the green Formtools template but has no links or any other text whatsoever on the page.

**alexh** · Oct 1st, 2014, 9:23 PM

Hmm, not sure how you are getting that if you aren't logged in. Can you post a screen shot so I can see what you are seeing? Or PM me a link to your site.

Alex

bojacks · Oct 2nd, 2014, 1:42 PM

OK. Its fixed. First, I deleted the entire formtools folder and uploaded the files again and reinstalled. Again everything went fine. After deleting the install folder I did login as a administrator and got the same "NO forms to review" message I got before.

So I deleted the formtools folder again and this time I downloaded the software from the Formtools site again and now everything works great. Maybe my file were corrupted some how?

Thanks for the help.

**alexh** · Oct 2nd, 2014, 2:42 PM

Glad you got it fixed!

FORUMS